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Privacy Policy

Privacy Policy

At Unbeatable Tiles, we make a firm commitment to the protection and preservation of our visitors’ privacy.  

This statement of our Privacy Policy clarifies what happens to the information you provide to us or that we collect from you when you visit and/or interact with our website.

This privacy policy is updated or amended occasionally so take the time to review it periodically.

By using this site (www.unbeatabletiles.co.uk) you agree that you are at least 18 years old and agree to our use of Cookies as described in this Privacy Policy.

 

1. Information We Collect  

As part of the normal operation and maintenance of our website, we may collect the following data when you visit us:

i. Information pertaining to your use of the site which could include details of the pages you look at and the resources you use.

ii. Information that you provide us with when you register for additional information like product updates, promotional emails or when you make a purchase. 

iii. Information that you give us when you get in touch with us.

 

2. Use of Cookies and Automated Information Collection

2.1 Necessary Cookies

Like many websites, Unbeatable Tiles uses Cookies. These provide information about the device you use to browse our website and they help you navigate our site more easily when you return later by remembering your previous sessions. 

The Cookies may collect information about your general internet use. Cookies are downloaded to your device and stored on its hard drive. The information the Cookies collect is statistical data and such data is not able to personally identify you.   

If you do not wish to have Cookies stored on your device, see section 8 to amend your Cookie consent.

Third parties who advertise on our website may also make use of Cookies over which Unbeatable Tiles has no control. In the event that you click on a third-party advertisement on our website, these Cookies, if they are used, may be downloaded on to your device.

2.2. Targeting / Advertising Cookies

Third-Parties, including Facebook and other Ads Services, may use Cookies, Web Beacons and other similar technologies to collect specific types of information and use that information to provide targeted ads. We may permit selected Third-Parties to use data and information we hold about you to perform services on our behalf, such as providing targeted ads relating to Unbeatable Tiles, our products and services.

To opt out of additional Cookies, or change your Cookie settings, see section 8.

 

3. Use of Your Information 

The information that we collect from you is used to help us provide services to you. We may also use this information for other purposes including one or more of the following:

i. To provide information about products or services that you’ve asked us for.  

ii. To provide information about products or services that we feel may be of interest to you.

iii. To keep you apprised of any changes to our website or changes made to the services, goods and products we offer.

If you are an existing customer who has purchased goods, products or services from Unbeatable Tiles, we may provide you with information pertaining to similar goods, products and services that we feel may be of interest to you. 

We may permit selected Third-Parties to use data we hold about you for marketing and advertising purposes. See section 2.2 for more details. You can withdraw this consent at any time.

 

4. Storing Your Personal Data 

As part of the normal operation of our website, it may occasionally be necessary to transfer data we hold about you to physical locations outside the EU for processing and storage. By providing us with your data, you acknowledge and agree to this transfer of information in the knowledge that Unbeatable Tiles takes all reasonable precautions to ensure that this data is stored safely and securely.

Regrettably, the security of transmission of information over the internet cannot be 100% guaranteed and, in rare instances, it is possible that information can be intercepted. We are unable to guarantee that the information you send to us electronically will be secure as the security of your connection to the internet is beyond our control.

The sending of information over the internet is undertaken entirely at your own risk. 

 

5. How Do We Secure Your Data?

The information stored by Unbeatable Tiles about you is secured to the latest industry standard. This means that when entering personal or sensitive information on our site, it is securely transferred to us via Secure Standard Layer software (SSL). This is indicated by the [LOCK] icon next to our URL at the top of your web browser. You can also see details of our certificate by clicking the [LOCK] icon.

 

6. Disclosing Your Information 

Personal information that Unbeatable Tiles holds about you will not be divulged to or shared with any Third-Parties other than in accordance with the terms outlined in this privacy policy or under the following circumstances:

i. The sale of part or all of our business to a buyer.

ii. Where we are legally obliged to comply with a court order compelling us by law to disclose your personal information.

iii. To further the improvement of fraud protection measures and to reduce the risk of fraud.

 

7. Third Party Links 

The Unbeatable Tiles website will sometimes include links to Third-Party websites. The provision of a link should not be construed as approval – implicit or otherwise – of that Third-Party website’s policy towards visitor privacy and we cannot be held responsible for any loss that may arise from your use of the Third=Party’s website. We strongly advise that you review the Third-Party website’s privacy policy prior to sending them any personal information.

 

8. Access to Information and Opting Out

The provisions of the European Union General Data Protection Regulation (GDPR) and Data Protection Act 1998 gives you the right to access your personal data at any time. You also have the right to request the removal and rectification of your data and information that Unbeatable Tiles holds about you. You must be able to provide evidence that it is yourself requesting the data before it is shared. Keep in mind that removing your data and information will delete your account, so you will no longer be able to access or use it anymore.

You can change your Cookie consent within your browser settings.

Additionally, you can request, rectify or remove your data and information by emailing 'legal@unbeatabletiles.co.uk' with the subject 'GDPR - [your email]'. Then, state what you would like to happen to your data and information.

If you're viewing this website from the state of California, you have the right to also opt-out of the collection of data under the California Consumer Privacy Act (CCPA). To do so, please click here.

 

9. Klarna 

In order to be able to offer you Klarna’s payment options, we will pass to Klarna certain aspects of your personal information, such as contact and order details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you.

General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna’s privacy policy.